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Job Vacancies 2017-04-25T10:18:14+00:00

Job Vacancies within ABPCO members

We will post any job vacancies here that we receive from our members. Please apply to to the contact listed in the vacancy and not ABPCO directly.

ROLE:                                  Research & Sales Support Executive

DEPARTMENT:                 Sales & Marketing

REPORTS TO:                    Sales Manager

DURATION:                       Permanent Post

Main Purpose of Job:

As part of the Belfast Waterfront and Ulster Hall (BWUHs) sales team, you are to ensure that the customers’ expectation and experience of BWUH is exceeded through the right balance between value for money and the provision of excellent customer service.

To be responsible to the Sales Manager for the provision of an effective research and sales support service and to engage in pro-active telesales and direct mail activities.

To be responsible for the maintenance and utilisation of customer databases providing relevant management information as requested.

To be able to work flexibly across the two venues of BWUHs to ensure the necessary high standards of service delivery are achieved.

Summary of responsibilities & personal duties:

  • To research and generate potential conference and events clients, local, national and international for BWUHs  In accordance with the BWUH Strategy and Business Plan.
  • To maintain BWUHs client database for use by the conference and business sales staff, and to develop, manage and maintain this system as a tool of information and communication, and to advise on the future developments of this system.
  • To identify suitable clients for personal visits with a view to attracting new business and assist in the setting up of client appointments and field sale visits for the conference and business sales staff.
  • To co-ordinate the arrangements for sales visits to BWUHs facilities by conference and business clients.
  • To carry out various conference, exhibition and events research related projects as directed.
  • To assist in the identification and development of potential new business/events to target in line with the BWUH Strategy and Business Plan.
  • To provide an effective research service for the Sales and Marketing section.
  • To provide as directed a sales support service.
  • To provide the Sales and Marketing Director with accurate and up-to-date statistics and management information with regard to the section’s performance and monitor and maintain such records and information.
  • To maintain a database of business events held at comparable venues.

 

  • To develop and maintain quality systems for correspondence and documentation to ensure that customers receive consistent professional services at all times.
  • To make maximum use of the Venue Event Management System and other external information systems in order to continually expand, manage and maintain the existing client and customer database.
  • To participate in appropriate and relevant induction and in-service training and in the induction and support of all newly appointed staff.
  • To act in accordance with the BWUHs policies and procedures including customer care, equal opportunities, health and safety and any pertinent legislation.
  • To undertake duties in such a way as to enhance and protect the reputation and public profile of the BWUHs.
  • To undertake such other relevant duties as may from time to time be required.

Person Specification

Qualifications:

Essential Criteria

  • A minimum of 5 GCSE’s (Grade A-C) including English and Maths, or equivalent qualifications.

 Desirable Criteria 

  • A 3rd level qualification in a research, marketing or business related field.

Experience:

Applicants must have at least one year’s relevant work experience working within sales or research, preferably within one or more of the areas of conferences, exhibitions, or business meetings preferably within a conference or exhibition centre or hotel environment.

Applicants must outline in the cover letter, your experience in the following areas:

  1. researching and identifying business opportunities in line with overall business objectives;
  2. the use and maintenance of databases and other computerised systems;
  3. sales and marketing activities including selling or promotion, by telephone or email, of services or products;
  4. working with a range of internal and external customers;
  5. the collation and analysis of performance information.

Experience in the co-ordination of events, particularly business events within a conference and exhibition environment, would also be welcome.

Skills and attributes:  

Applicants must have proven organisational ability, good oral and written communications skills and possess drive and enthusiasm.  In addition, applicants should be computer literate, with good knowledge of database and spreadsheet packages.

Applicants must be able to demonstrate evidence they possess the following skills and attributes:

Team working: The ability to demonstrate a track record of effective team working.

Analysis and decision making: The ability to make decisions that will have an effect on the service and which contribute to successful outcomes.

Work planning and organisation management: Effective planning skills including prioritisation of work and planning to meet targets.

Customer care: An awareness of the importance of responding to the needs of both internal and external customers.

Communication: excellent written and oral with the ability to deal at all levels with customers and potential customers.

Information Technology: Good working knowledge and the ability to effectively use office programmes including, word, spreadsheets and databases

To Apply:

To apply for this post, please send us a comprehensive CV that details your relevant qualifications, experience and work history along with a covering letter and monitoring form to:

hrinbox@waterfront.co.uk or posted to HR Team, Ulster Hall, 34 Bedford Street, Belfast BT2 7FF.

Please Note: Applications will not be accepted without a covering letter.

In the covering letter, applicants should provide details of one year’s relevant work experience working within sales or research, preferably within one or more of the areas of conferences, exhibitions, or business meetings preferably within a conference or exhibition centre or hotel environment.  This experience should include:

  • researching and identifying business opportunities in line with overall business objectives;
  • the use and maintenance of databases and other computerised systems;
  • sales and marketing activities including selling or promotion, by telephone or email, of services or products;
  • working with a range of internal and external customers;
  • the collation and analysis of performance information.

Closing date for applications is Friday 5th May 2017 at 4pm.

Please note that it is the applicants’ responsibility to ensure that their CV, Covering Letter and Monitoring Form are submitted by this closing date and time.

Short-listing, testing and interview dates

It is envisaged that the short-listing will take place on 8th May 2017.  Interviews will be held week commencing 15th May 2017.

Belfast Waterfront & Ulster Hall will make all reasonable efforts to accommodate applicants who are unavailable on the specified interview date but it is under no obligation to do so.

ROLE:                                  Corporate Sales Executive

DEPARTMENT:                 Sales & Marketing

REPORTS TO:                    Sales Manager

DURATION:                       1 Year Fixed Term Contract (MAT Cover)

Main Purpose of Job:

To be responsible to the Sales Manager on all matters pertaining to sales activities, with a focus on the corporate market, particularly for the ROI, UK and international markets and assisting the association sales targets as required in accordance with the BWUHs strategy and Business Plan.

In conjunction with the Sales Manager to actively seek and develop opportunities for the marketing and selling of all facilities within BWUH’s portfolio with a focus on corporate sales.

To ensure the achievement of agreed collective and individual sales targets.

To be able to work flexibly across the two venues within BWUHs portfolio to ensure the necessary high standards of service delivery are achieved.

Summary of responsibilities & personal duties:

  • To develop and maintain strong business relationships with user groups and other relevant commercial groups to ensure continuing association with BWUHs.
  • To generate primary revenue for BWUH in relation to all manner of sales, particularly corporate sales, and maintain customer relationships to ensure repeat business in accordance with the BWUHs Strategy and Business Plan.
  • To assist in the creation and maintenance of an integrated database of customers, bookings, sales and marketing information.
  • In conjunction with marketing team plan, develop and participate in sales activities including trade shows, sales calls etc.
  • To organise familiarisation and site visits for potential clients.
  • To produce timely, accurate and appropriate statistics and reports relating to sales, for the purpose of assisting management forecasts, planning and programming.
  • To ensure quality systems are created and maintained for correspondence and documentation, so that customers receive consistent professional service at all times.
  • To act in accordance with the BWUHs policies and procedures including customer care, equal opportunities, health and safety and any pertinent legislation.
  • To fully understand and use the Venue Event Management System and management database.
  • To have in-depth working knowledge of BWUHs venues and of the competition locally, nationally and internationally, and to keep up to date with developments within the conference and meetings industry.
  • To participate in all appropriate and relevant induction and in-service training and in the induction and support of all newly appointed staff.
  • To work with relevant industry partners to ensure successful bids/wins for the venues and city, particularly the Belfast tourism industry and Visit Belfast.
  • To undertake the duties in such a way as to enhance and protect the reputation and public profile of BWUH’s.
  • To undertake other such relevant duties as may from time to time be required.

Person Specification

Qualifications:

Essential Criteria

  • Applicants must possess a minimum of 5 GCSE’s (Grades A-C) including English and Maths or equivalent qualifications.
  • Applicants must possess a 3rd level qualification in either a sales, marketing or business related field.

Experience:

Applicants must have at least 2 years sales experience in one or more of the areas of conferences, exhibitions, or business meetings preferably within a conference or exhibition centre or hotel environment.

Applicants should preferably have some experience in the co-ordination of events, particularly business events within a conference and exhibition environment.

Skills and attributes:

Applicants must have proven organisational ability, good oral and written communications skills and possess drive and enthusiasm.

In addition, applicants should be computer literate, with good knowledge of database and spreadsheet packages.

Applicants should have a full current driving licence which enables them to drive in Northern Ireland, and a car available for official business; or access to a form of transport which will enable the applicant to meet the requirements of the post in full.

Applicants must be able to demonstrate evidence they possess the following skills and attributes:

Team working:  The ability to demonstrate a track record of effective team working.

Analysis and decision making:  The ability to make decisions that will have an effect on the service and which contribute to successful outcomes.

Work planning and organisation management:  Effective planning skills including prioritisation of work and planning to meet targets.

Customer Care:  An awareness of the importance of responding to the needs of both internal and external customers.

Communications:  Excellent written and oral communications with the ability to deal at all levels with customers, potential customers, colleagues and key stakeholders.

Information Technology:  Good working knowledge and the ability to effectively use office programmes including, word, spreadsheets and databases

To Apply:

To apply for this post, please send us a comprehensive CV that details your relevant qualifications, experience and work history along with a covering letter and monitoring form to:

hrinbox@waterfront.co.uk or posted to HR Team, Ulster Hall, 34 Bedford Street, Belfast BT2 7FF.

Please Note: Applications will not be accepted without a covering letter.

In the covering letter, applications should provide details of at least 2 years sales experience in one or more of the areas of conferences, exhibitions, or business meetings preferably within a conference or exhibition centre or hotel environment.

Applicants should preferably have some experience in the co-ordination of events, particularly business events within a conference and exhibition environment.

Closing date for applications is Sunday 7th May 2017 at 5pm

 Please note that it is the applicants’ responsibility to ensure that their CV and supporting documents are submitted by this closing date and time.

Short-listing, testing and interview dates

It is envisaged that the short-listing will take place on 8th May 2017.  Interviews will be held week commencing 15th May 2017.  Belfast Waterfront & Ulster Hall will make all reasonable efforts to accommodate applicants who are unavailable on the specified interview date but it is under no obligation to do so.

ROLE:                                  Association Sales Executive

DEPARTMENT:                 Sales & Marketing

REPORTS TO:                    Sales Manager

DURATION:                       Permanent Post

Main Purpose of Job:

As part of the Belfast Waterfront and Ulster Hall (BWUHs) sales team, you are to ensure that the customers’ expectation and experience of BWUH is exceeded through the right balance between value for money and the provision of excellent customer service.

To be responsible to the Sales Manager on all matters pertaining to sales activities, particularly for the national and international association markets and assisting the corporate sales targets as required in accordance with the BWUH strategy and Business Plan.

In conjunction with the Sales Manager, to actively seek and develop opportunities for the marketing and selling of all facilities within BWUHs on national and international basis.

To ensure the achievement of agreed collective and individual sales targets.

To be able to work flexibly across the two venues of BWUHs to ensure the necessary high standards of service delivery are achieved.

Summary of responsibilities & personal duties:

  • To develop and maintain strong business relationships with user groups and other relevant commercial groups to ensure continuing association with BWUHs.
  • To generate primary revenue for BWUHs in relation to all manner of sales, particularly national and international association market, and maintain customer relationships to ensure repeat business in accordance with the BWUH strategy and Business Plan.
  •  To assist in the creation and maintenance of an integrated database of customers, bookings, sales and marketing information.
  • In conjunction with marketing team plan, develop and participate in sales activities including trade shows, sales calls etc.
  • To organise familiarisation visits for potential clients.
  • To produce timely, accurate and appropriate statistics and reports relating to sales, for the purpose of assisting management forecasts, planning and programming.
  • To ensure quality systems are created and maintained for correspondence and documentation, so that customers receive consistent professional service at all times.
  • To act in accordance with the BWUH policies and procedures including customer care, equal opportunities, health and safety and any pertinent legislation.
  • To fully understand and use the Venue Event Management System and management database.
  • To have in-depth working knowledge of BWUHs venues, and of the competition locally, nationally and internationally, and to keep up to date with developments within the conference and meetings industry.
  • To participate in all appropriate and relevant induction and in-service training and in the induction and support of all newly appointed staff.
  • To work with other key partners to ensure success bids/wins for the venue and the city, particularly Visit Belfast.
  • To undertake the duties in such a way as to enhance and protect the reputation and public profile of BWUHs.
  • To undertake other such relevant duties as may from time to time be required.

Person Specification

Qualifications:

Essential Criteria

  •  Applicants must possess a minimum of 5 GCSE’s (Grades A-C) including English and Maths or equivalent qualifications.
  • Applicants must possess a 3rd level qualification in either a sales, marketing or business related field.

Experience:

Applicants must have at least 2 years sales experience in one or more of the areas of conferences, exhibitions or business meetings preferably within a conference or exhibition centre or hotel environment.

Applicants should preferably have some experience in the co-ordination of events, particularly business events within a conference and exhibition environment.

Skills and attributes:  

Applicants must have proven organisational ability, good oral and written communication skills and possess drive and enthusiasm.

Applicants should have a full current driving licence which enables them to drive in Northern Ireland, and a car available for official business; or access to a form of transport which will enable the applicant to meet the requirements of the post in full.

In addition, applicants should be computer literate, with good knowledge of database and spreadsheet packages.

Ideally applicants should have a working knowledge of one other international language such as French or German.

Applicants must be able to demonstrate evidence they possess the following skills and attributes:

Team working:  The ability to demonstrate a track record of effective team working.

Analysis and decision making:  The ability to make decisions that will have an effect on the service and which contribute to successful outcomes.

Work planning and organisation management:  Effective planning skills including prioritisation of work and planning to meet targets.

Customer Care:  An awareness of the importance of responding to the needs of both internal and external customers.

Communications:  Excellent written and oral communications with the ability to deal at all levels with customers, potential customers, colleagues and key stakeholders.

Information Technology:  Good working knowledge and the ability to effectively use office programmes including, word, spreadsheets and databases

To Apply:

To apply for this post, please send us a comprehensive CV that details your relevant qualifications, experience and work history along with a covering letter and monitoring form to:

hrinbox@waterfront.co.uk or posted to HR Team, Ulster Hall, 34 Bedford Street, Belfast BT2 7FF.

Please Note: Applications will not be accepted without a covering letter.

In the covering letter, applicants should provide details of 2 years sales experience in one or more of the areas of conferences, exhibitions or business meetings preferably within a conference or exhibition centre or hotel environment.

Applicants should preferably have some experience in the co-ordination of events, particularly business events within a conference and exhibition environment.

Closing date for applications is Sunday 7th May 2017 at 4pm.

Please note that it is the applicants’ responsibility to ensure that their CV, Covering Letter and Monitoring Form are submitted by this closing date and time.

Short-listing, testing and interview dates

It is envisaged that the short-listing will take place on 8th May 2017.  Interviews will be held week commencing 15th May 2017.

Belfast Waterfront & Ulster Hall will make all reasonable efforts to accommodate applicants who are unavailable on the specified interview date but it is under no obligation to do so.

Speakeasy is currently hiring for the following position.  Please send a CV and covering letter to: colette.black@speak.co.uk

The closing date for applications is Thursday 27th of April.

Project Manager – Conference & Events

Speakeasy is one of the UK’s leading event management companies with over 23 years’ experience producing award winning conferences, award ceremonies, exhibitions and roadshows for leading blue chip clients, public sector organisations and international associations.

Based in Edinburgh, our tightly-knit events team is looking for an experienced Project Manager to join the team in leading on the management of all aspects of their allocated projects including general planning, administration, marketing & social media campaigns, sponsorship & exhibition sales, logistics and delegate management.  You will ideally also have expertise in content development, and be brimming with ideas on how to maximise the impact and effectiveness of every event you manage.

This position requires a professional with a minimum of 5 years proven track record of managing high profile conferences, events and trade exhibitions.

The main areas of responsibility within this role will include:

  • Overall project management for a range of major association conferences, corporate events and exhibitions
  • Full financial management for each allocated project
  • Develop and implement comprehensive project plans and ensure all key milestones are met within the agreed timeframes
  • Design and implement detailed marketing and communications plans for each project including the use of all social media platforms
  • Work with the clients to design and develop stand alone event websites if required
  • Implementation of delegate registration systems
  • Within the association market, working closely with the committees to help develop the conference programme
  • Within the corporate market, working closely with the clients to design engaging content
  • Management of abstract submissions, the full review process and working with journals to publish the abstracts where applicable
  • Management of all third party suppliers including venues, caterers, entertainers and technical support staff to ensure highest quality of service and best value for money
  • Where applicable to the project, identify ways in which to generate income through sponsorship and exhibition
  • Manage all elements of the onsite implementation for each project including all aspects of Health & Safety

 

Job Profile

Events Development Manager, Membership & Training

For enquiries concerning this job, please contact:

Human Resources Department

Campden BRI

Station Road

Chipping Campden

Gloucestershire

GL55 6LD

Telephone:                   +44(0)1386 842091

Email address:             Debbie.wiblin@campdenbri.co.uk

Web site address:         http://www.campdenbri.co.uk

Interviews will take place on the  20th & 21st April

Campden BRI provides scientific, technical, and legislative support to the food, drinks and allied industries worldwide. The practical application of technical excellence lies at the heart of all that we do and is supported by our industry-leading facilities, expertise and knowledge.

From analysis and testing and operational support to knowledge management, all our activities are built on an extensive programme of research and innovation steered by industry to ensure maximum commercial relevance.

We provide services to companies all along the supply chain, but offer discounts, access to expert advice and other benefits for those that come into membership. Many of our clients are major blue chip companies and household names.

Locations

The Campden BRI Group operates from three sites in the UK and a fourth in Hungary.  The role as advertised will be based at the Chipping Campden  site but could require from time to time travel to other Group sites.

The site in Chipping Campden employs 300 full or part-time staff. A further 50 staff are employed at the site at Nutfield, Surrey and 20 staff are employed at our site in Budapest, Hungary. We also have a Consumer Test Centre in Leamington Spa.

Department

The Membership & Training Department is part of the Knowledge Management Division.

 

Campden BRI offers a wide range of training courses, seminars and conferences to the food, drink and allied industries, held both at Chipping Campden (in purpose built training rooms), at clients’ sites both in the UK and overseas and as part of events/exhibitions organised by partner organisations.  Campden BRI takes part in a range of events including exhibitions at various locations and has developed relationships with a number of conference/exhibitions organisers.

The Events Development Manager, based at the Chipping Campden site,  works closely with a wide range of technical expert colleagues across Campden BRI, the marketing team and the team of Training/Event Administrators to make things happen.

Duties and responsibilities:

  • Maximise delegate attendance to events
  • Collaborate with staff across the organisation to generate new events which need substantial assistance to start-up and set-up. Review and recommend opportunities
  • First stage production of in-house seminars/conferences (typically 25 a year)
  • Develop and maintain relationship with key organisations including trade associations and regional food groups
  • Lead and recommend promotion of Campden BRI at exhibitions, trade shows and other events where Campden BRI may have speakers and the opportunity to display or promote services etc.
  • Review, recommend and seize opportunities to run events outside the UK with reputable partners
  • Organise events to promote services involving Campden BRI staff from across the organisation
  • Optimise promotional activities and explore cross-promotion opportunities
  • Lead specialist on conference and event organisation
  • Responsibility for defining requirements for corporate display equipment for use at exhibitions and conferences
  • Prepared to work weekends and excess hours as required by the project or event
  • Prepared and able to work overseas
  • Physically fit in order to set up exhibitions and carry out contract work

Qualifications and competencies

  • Relevant Degree and/or equivalent experience in conference & exhibition organisation and business development
  • High level of self confidence
  • Self starter and able to take responsibility for making decisions with minimal supervision
  • Recognise opportunities to promote the business and act upon them in liaison with colleagues
  • Professional approach to all projects
  • Attention to detail
  • Proficient in the use of Microsoft office
  • Keeping to budgets, deadlines and targets
  • Develop and maintain professional and friendly relationship with clients and colleagues
  • Ability to manage  a variety of different projects both in the UK and overseas at any one time
  • Ability to network at all levels and represent the company professionally
  • Member of a professional organisation such as the Association of British Professional Conference Organisers (ABPCO) or CIM.

Key skills

  • Excellent  verbal & written communication skills with an ability  to build a good rapport/relationship with clients
  • Excellent organisational skill with an ability to work to deadlines and under pressure.
  • Ability to learn quickly and take on new tasks with the minimum of supervision.
  • Proactive, can do attitude.
  • Ability to work independently and in a team
  • Ability to create promotional information for events and promotional emails
  • Ability to create and deliver presentations to promote a range of activities
  • Written and verbal communications at all levels internally and with clients and partners
  • Ability to formulate and promote exhibition and sponsorship packages for Campden BRI Events and for contract work
  • Ability to offer suggestions for event topics based upon sector knowledge
  • Ability to analyse the effectiveness/return on investment of conferences and exhibitions (including attendance, income generated, opportunities created)
  • Ability to manage complex multiple stakeholders interests
  • Ability to influence Campden BRI staff (across the organisation) and clients/stakeholders

Pay and benefits

Salary: Guide  £ 34 K
Grade: G4
Holidays: 24 days plus public holidays and a holiday exchange scheme.
Pension scheme: Campden BRI operates a pension scheme
Training: Campden BRI is committed to ensure all staff receives appropriate training to support their job function and business needs.
Health: Campden BRI operates a ‘permanent health scheme’ if you are unable to continue work for health reasons and a ‘death in service’ scheme.
Others: Other benefits include subsidised restaurant/vending machine and parking on site.

Further Information

If further information is required, please visit our website www.campdenbri.co.uk

Membership & Events Administrator

Hours Full Time  – 08.30 – 16.30
Salary Dependent on experience – up to £18,000
Reporting to Sarah Byrne, Managing Director, Mosaic Events

Are you passionate about delivering great customer service and enjoy detail? If so this could be the ideal opportunity for you.

Mosaic Events is a full service event management company that creates successful events; maximises sponsorship revenue and takes the hassle out of association management.

We provide full service association membership management, freeing clients from what is often a disproportionately high administrative and cost burden. Our bespoke membership portal offers our client’s member’s full access and we manage the entire function.

To support the continued growth of Mosaic Events, we’re looking for an experienced Administrator to deliver seamless and quality services to members on behalf of a Mosaic Events clients.

This role will also include a small proportion of time supporting our Event Coordinators with administration for client events, and may include some on-site support.

To succeed in this role, you will need to demonstrate solid experience within an administration role and a positive, can do attitude. Being able to deliver great customer service and a keen eye for detail are essential, as is the ability to work autonomously as well as part of the wider team.

This is a fantastic opportunity to work within a well-established and growing company who operates in a fun and hardworking industry.

Key Responsibilities

  • To own and manage the membership process for clients of Mosaic
  • Deal with membership enquiries in a timely, efficient and client focussed manner
  • Manage memberships through internal systems
  • Reconcile membership fees against renewal requests to ensure due membership fees are paid
  • Provide monthly management information and reports for both clients and Mosaic
  • Proactively undertake telephone calls, drive contact and marketing activity which encourages new members to join, ex-members to re-join and encourages the retention of existing members
  • Gather feedback from members and ex-members about their membership experience
  • Provide a high level of service to both members and clients
  • Provide administration support to the wider Mosaic team to help with event management, venue finding and planning on wider projects
  • Where required, assist other members of the Mosaic team on-site at events to ensure as a business, client requirements are met and exceeded
  • Work with clients to understand additional requirements, feedback and other potential services they may benefit from

Personal Attributes

  • Enthusiastic with a positive, can do attitude
  • Takes pride in what they do
  • Professional
  • Ability to work autonomously and as part of a wider team
  • Demonstrates positive ownership for their work
  • Demonstrates a flexible approach to work

Skills

Essential:

  • Demonstrates a high level of client / customer focus at all times
  • Is able to deliver to deadlines and manage own workload
  • Ability to produce management reports
  • Able to deliver high quality work and has a good attention to detail
  • Able to articulate themselves in a clear and professional manner, both written and verbally
  • Good attention to detail
  • Organised and efficient

Experience

Essential:

  • Solid experience of working within an administration role which had a high level of autonomy
  • Experience of delivering a high level of customer service

Desirable:

  • Experience of working in an association / membership orientated role
  • Previous event or membership administration experience

Knowledge

Essential:

  • Working knowledge of word and excel to intermediate level

Desirable:

  • Knowledge of membership management programmes or processes particularly Cvent

Other information

Desirable: Driving licence and own vehicle – our offices are based in Askham Bryan.

Interested? Please e-mail a copy of your CV along with a covering e-mail detailing how your skills and experience match the requirements of the role to sarah@mosaicevents.co.uk. The deadline for applications is Friday 31 March 2017.

If shortlisted, you will be required to attend an interview which will take place on Monday 10 April 2017.

If selected for interview, candidates will also be asked to complete some short assessments on the day relating to accuracy, written communication and use of excel. Ahead of the event, you will be asked to complete a short profile which will help us understand your strengths within a team environment.

If you have any questions in relation to this role, please feel free to contact me directly on the details below (no agencies please).

The successful candidate should be available to start work at the latest Monday 15 May 2017.

Sarah Byrne

Managing Director – Mosaic Events

e-mail: sarah@mosaicevents.co.uk

Tel – 01904 702165

A fantastic opportunity has arisen for a dynamic individual to join a small dynamic PCO based in West London. We organise over 20 conferences and exhibitions for a variety of membership organisations, predominantly in the healthcare sector from 100 – 2000 participants, all over the UK.

A very busy, varied role, the candidate would work closely with full the conference teams focusing on:

  • Speaker and programme management
  • Client management
  • Venue and supplier liaison
  • Logistics
  • Exhibitor support
  • Marketing communications and social media
  • Supervise production of printed materials
  • Budgets, P&L and financial administration
  • Minutes and reporting

The ideal candidate will have the ability to work to tight deadlines, perform under pressure and have a keen eye for detail.

The role requires excellent organisation and administrative skills and a high level of computer literacy in all Microsoft Office packages. The ideal candidate would have 2- 3 years event experience, educated to degree level preferential but not essential.

Confident, outgoing personality

  • Ability to manage multiple tasks and projects
  • Excellent verbal and written communication skills
  • Self motivated and ability to work under own initiative
  • High customer service standards

Please send your CV with a covering letter to sue.elcock@profileproductions.co.uk

A fantastic opportunity has arisen for a dynamic individual to join a small PCO based in West London. We organise over 20 conferences and exhibitions for a variety of membership organisations, predominantly in the healthcare sector from 100 – 2000 participants, all over the UK.

A very busy, varied role, the candidate would work within the conference teams focusing on delegate and event marketing, administration and processing delegate registrations. The ideal candidate will have the ability to work to tight deadlines, perform under pressure and have a keen eye for details.

This position is a fixed term contract for 12 months maternity cover which could lead to a possible full time position.

The role requires excellent organisation and administrative skills and a high level of computer literacy in all Microsoft Office packages. A degree in events management would be ideal, but is not a prerequisite for the role. Some experience would be of benefit but is not essential.

Confident, outgoing personality

  • Excellent verbal and written communication skills
  • Dealing with day-to-day queries
  • Set-up and management of on-line registration database
  • Finalising delegate confirmations, joining instructions
  • Chasing outstanding invoices and answering invoice queries
  • Processing payments via online system, income reconciliation
  • Onsite event registration
  • Support to the events team

Please send your CV with a covering letter to sue.elcock@profileproductions.co.uk

Position Objective

The prime function of this role is to grow business profitably both reactively and proactively and to retain and develop our existing database of clients maximising profits.

To ensure high quality service, on time and to budget by managing client delivery projects to enable us to fulfil our contracted promises to clients consistently which dove tails and leads to successful account management.

To act as an ambassador for the Concerto Group ensuring that a positive brand image is strengthened and maintained in all interactions with customers.

Person Specification – Qualifications / Knowledge / Experience

Knowledge, Skills & Experience:

  • Highly professional and committed to the wedding industry
  • Good working knowledge of Microsoft packages particularly Word, Outlook and Excel
  • Previous experience of running events; in particular private events such as weddings
  • Previous experience in event sales and putting detailed proposals together
  • Good understanding of different wedding cultures
  • Good understanding of catering requirements
  • Availability to work late nights and weekends on a regular basis
  • Excellent telephone and message taking etiquette
  • Focused on delivering a high level of customer/ client service
  • Confident and professional approach when dealing with clients and event suppliers
  • Able to work under pressure and multi task particularly during the peak seasons

Knowledge, Skills & Experience (Desirable):

  • Experience of hosting and putting together wedding shows/ fayres
  • Understanding of social networking sites (Twitter, Facebook etc.)
  • Proficient with numbers and accounting
  • A creative streak in order to put together marketing pieces

General Responsibilities & Duties:

  • To work to the Group sales enquiries process on all enquiries
  • Venue management
  • To manage a portfolio of existing clients to encourage repeat and new business and in line with the Group sales Account Management Process
  • To promote The Concerto Group by demonstrating an in-depth knowledge of the Group
  • To fully understand the pricing structure and maximise opportunity during peak and off-peak periods
  • To have an in depth knowledge of key competition and their strengths and weaknesses versus the Group/companies
  • To manage client information through the BMS ensuring this is relevant and timely
  • To attend relevant trade fair/exhibitions/networking events and company promo’s as requested by line manager
  • To participate in familiarisation trips, site inspections and client entertaining as requested which may include out of hours and weekends.
  • To identify new opportunities for the business to proactively explore and support where necessary.
  • Project manage the successful delivery of your clients accounts and/or venue as verified by clients and/or venues post event feedback
  • Prepare and track project timelines and budget to achieve objectives as set by your line managers
  • Brief, liaise with and manage all suppliers in line with delivery objectives
  • Ensuring all clients understand all products and services on offer from The Concerto Group companies.
  • Ensure that all wedding events at Winchester produce maximum revenue
  • Maintain relationships with local suppliers and manage the venues recommended supplier
  • Update the intranet and website offers page as and when requested
  • Research and ensure venue operational costs are kept to absolute minimum at all times
  • Maximise each event sale by ensuring optional extras are taken up by clients where possible
  • Carry out a venue competitor analysis every year and ensure that this is kept up to date
  • Manage the outside catering relationships for the venue
  • Manage Shared Party Night bookings for the Christmas season

All applications should send a covering letter and CV to recruitment@concertogroup.co.uk or in writing, to Samantha Wiltshire, HR Manager, Concerto Group, Axe and Bottle Court, 70 Newcomen St, London SE1 1YT. More information is available at http://www.concertogroup.co.uk/work-with-us/

Title:  ACCOUNT MANAGER – Sales

Division:  Plaisterers’ Hall

Reports to:  Senior Account Manager

OVERALL SCOPE & PURPOSE OF ROLE

To act as an ambassador for the Concerto Group ensuring that a positive brand image is strengthened and maintained in all interactions with customers.The prime function of this role is to grow business profitably both reactively and proactively and to retain and develop our existing database of clients maximising profits.

Ensure high quality service is delivered, on time and to budget by managing client delivery projects to enable us to fulfill our contracted promises to clients consistently which dove tails and leads to successful account management.

Report to the senior account manager in a timely fashion and work to support others in the team.

General responsibilities and duties

  Event Sales and Account Management

  • Responsibility for managing your own projects and workload
  • To achieve divisional sales target through one’s own initiative and as directed by line managers
  • To work to the Group Sales Enquiries Process on all enquiries
  • To manage a portfolio of existing clients to encourage repeat and new business and in line with the Group sales Account Management Process
  • To promote the Concerto Group by demonstrating an in-depth knowledge of the Group
  • To produce a weekly sales pipeline report outlining key achievements and performance to target outlining sales activity as defined by your line manager
  • To fully understand the pricing structure and maximise opportunity during peak and off-peak periods
  • To have an in depth knowledge of key competition and their strengths and weaknesses versus the Group/companies
  • To manage client information through the BMS ensuring this is relevant and timely
  • To attend relevant trade fair/exhibitions/networking events and company promo’s as requested by line manager
  • To participate in familiarisation trips, site inspections and client entertaining as requested which may include out of hours and weekends.
  • To identify new opportunities for the business to proactively explore and support where necessary.
  • Project manage the successful delivery of your clients accounts as verified by clients post event feedback
  • Prepare and track project timelines and budget to achieve objectives as set by your line managers
  • Brief, liaise with and manage all suppliers in line with delivery objectives
  • Ensuring all clients understand all products and services on offer from the Concerto Group companies.
  • Ensure that all relevant and appropriate H&S documentation, risk assessments and method statements relating to your events are completed professionally

Financial Management

  • Take responsibility for your individual clients / events and ensure that invoices are raised and passed to the client in a timely fashion in line with agreed payment terms.
  • Ensure all supplier invoices are signed off and passed to accounts in a timely fashion. Manage and collect debts and report regularly on the current position of your individual events and raise concerns early.
  • Build relationships with suppliers and adopt a one team approach.
  • Ensure that the credit authorisation rules are adhered to and the process for highlighting a payment concern is followed.
  • Budget control and reconciliation of events including all invoicing to clients and from suppliers
  • Deliver all events within set budgets and reducing event delivery costs where possible without impacting on event quality.

  Personal Targets

  • Ensure an effective balance between striving for excellence and commercial success
  • Live the Concerto Values; Fair, Passionate, Professional, Ambitious and represent Concerto

PERSON SPECIFICATION

QUALIFICATIONS/KNOWLEDGE/EXPERIENCE

Knowledge, Skills & Experience (Essential):

  • 2 years operational event experience
  • Excellent organisational skills and attention to detail
  • Ability to work under pressure to deadlines whilst delivering numerous events on time and on budget
  • Flexibility
  • Microsoft literat

Knowledge, Skills & Experience (Desirable):

  • Well presented
  • Excellent written and verbal communication skills
  • Creative
  • Personable
  • Outgoing

ACKNOWLEDGEMENT – This job description, has been designed to indicate the general nature and level of work performed by employees within this role and may be subject to periodic review and modification.

All applications should send a covering letter and CV to recruitment@concertogroup.co.uk or in writing, to Samantha Wiltshire, HR Manager, Concerto Group, Axe and Bottle Court, 70 Newcomen St, London SE1 1YT. More information is available at http://www.concertogroup.co.uk/work-with-us/

This role sits within the Events and Education team who are responsible for BSR’s learning activity. This includes a range of events, meetings and education courses including the BSR annual conference.  You will work with the Head of Events and Education to deliver an annual programme of events in line with key business priorities, as well as support the work of our committees. This is a key role with budget responsibility and external stakeholder management.

See the details in this link: www.rheumatology.org.uk/bsrvacancies

This role will be to develop the marketing, education and events strategies across BSR and drive numerous large-scale events such as the annual conference with over 2,000 delegates, plus our digital presence, webinars and eLearning within a leading and constantly growing clinical health sector. Reporting to the Chief Executive, you will head up a team of 8, with responsibility for delivering the events, education courses and marketing strategy.

See the details in this link: www.rheumatology.org.uk/bsrvacancies

Sponsorship & Exhibition Sales Manager – Conference Partners

Recruiter         Conference Partners

Location          Manchester

Sector              Conference Management Company

Function          Sponsorship and Exhibition

Hours              Full Time

Contract          Full time position

Job Role          Sponsorship & Exhibition Sales Manager

Job Description:

We have a very exciting opportunity to join a growing team of dedicated conference professionals delivering high quality conferences and events.  We are seeking a commercially-minded and intuitive Sponsorship Sales Manager with a minimum of 2 years experience in sponsorship sales.

You will be passionate, dedicated, and knowledgeable about selling smart, profitable, and industry-leading conferences and have proven experience of applying efficient and effective processes to selling conferences and events.  Knowledge of the Conference and Events industry would be of an advantage.

This new role will have responsibility for selling sponsorship and exhibition stands for established large scale conferences and events on an international level.  You will take responsibility for understanding the intellectual content of the conferences, ensuring that your sponsorship sales campaigns reflect a sense of pride and dedication to ensuring their success.

Reporting to the Commercial Director, the Sponsorship & Exhibition Sales Manager will work alongside the Conference Account Managers ensuring all targets are met.  The role is split between sales presentations and telephone calls with some flexibility around working hours to maximise the sales opportunities as some of the sales prospectus maybe based overseas.

The ideal candidate will be results-driven, commercially minded, self-motivated and have the ability to successfully manage multiple projects in a timely manner.  You will be an ambitious yet sociable individual who wants to grow in a role alongside an energetic, entrepreneurial, and vibrant team. You will have proven sales experience and an excellent track record in delivering sponsorship and exhibition revenue.

You will need to demonstrate the ability to deliver revenue ahead of sales targets, build and negotiate sponsorship and exhibition packages with confidence, and have the desire and ability to develop new business.

Key responsibilities include:

  • Conducting thorough analysis of potential sponsors and exhibitors
  • Delivering on the sales strategy and revenue growth for the conferences
  • Manage, maintain and develop strong relationships with key clients to deliver increased revenues from more creative solutions
  • Producing and executing the marketing plan for sponsorship sales
  • Building new sponsorship propositions that deliver on clients’ objectives
  • A key focus on new business development to grow the client base
  • Assisting with association conference research projects, identifying key opportunities, compiling bid documents, tender documents and sales presentations.
  • Assisting the sales team in generating business for Conference Partners and Event Partners through identifying sponsorship potential for potential clients.
  • Attending events and liaising with sponsor clients onsite to ensure that their contract is fulfilled and all of their concerns and needs are addressed
  • Maintaining a sales database, reporting activities and preparing contracts
  • Ad Hoc duties as required

 Key skills required:

  • Minimum of 2 years experience exhibition and/or sponsorship sales.  International experience would be an advantage
  • Track record in delivering and exceeding sales targets
  • Ability to develop high value, bespoke sponsorship solutions
  • Desire and ability to source and deliver revenue from new customers
  • Sound commercial awareness, excellent organisational skills
  • Highly effective telephone sales skills
  • Ability to negotiate confidently at all levels
  • Self-motivated and able to work effectively both independently and as part of a team
  • Excellent interpersonal skills and the ability to effectively communicate with and relate to all levels
  • Ability to work to strict deadlines
  • Good knowledge of MS Office Suite, including: MS Word, Outlook, and Excel

Package:

Excellent package, salary dependant on experience.

To apply:  Please contact

Sarah.fitzpatrick@conferencepartners.com

Tel: 0161 209 3352

MCI is an independent global association, communications and event management agency. Our combined expertise enables us to offer strategy, creativity and execution in the field of association management (AMC), Congress and Exhibition (PCO), live communication, meetings, events and incentives and performance improvement programmes. In the UK we have a staff of over 70 based in our Petersfield, Glasgow and Belfast offices. Across the world we have over 61 offices in 31countries. Please see www.mci-group.com

Project Director

We are looking for a dynamic, experienced and professional project director to join the team to manage and develop our clients to maintain and increase business opportunities and be responsible for the high quality delivery of client events from initial proposal through to final reconciliation.

The ideal candidate will have the overall responsibility at a senior level for the delivery of projects on time and within budget – meeting and exceeding client’s expectations and driving for excellence in customer service and quality delivery.

So what does the role entail?:

  • Being fully responsible for project budgets from conception through to reconciliation
  • Overseeing and monitoring project progress through their team
  • Providing leadership, direction and support to the team
  • Maintaining motivation and enthusiasm within the team to successfully deliver the project.
  • Management of multi-deadline activities
  • Industry liaison

You will need to demonstrate experience of delivering projects to strict timelines, excellent financial management and client management and development.  You will have excellent project and time management skills, including the ability to prioritise high volumes of work and the ability to work independently as well as within a team.

If you are:

  • Seeking an exciting and a diverse role
  • Hardworking, but able to retain a sense of humour when working under pressure
  • Meticulous about attention to detail
  • Exceptionally organised
  • Well versed in a high level of customer service
  • Fluent in both written and spoken English

Then we would be interested to hear from you.  Please e-mail a copy of your CV and covering letter detailing your current salary and benefits package, expected salary and benefits package, notice period and confirmation that you hold a full driving license and have access to a vehicle to ukjobs@mci-group.com

Millbrook Medical Conferences Ltd has been organising educational conferences and events for NHS employees and the pharmaceutical and medical device industry since 1992. Based in the midlands we are a rapidly growing specialist conference organisation and events management agency who combines the traditional conference model with live case transmissions and live communications internationally.

We offer a bespoke conference organisation package and pride ourselves in offering the highest levels of customer service and attention to detail.  Working closely with many of our clients for over 20 years we are recognised as a company who can tailor events and conferences to meet the ever increasing challenges of a rapidly changing business environment.

We are looking for an experienced conference organiser to join our team.  Applicants should have:

  • Experience working in the field of Conference and Event management
  • A knowledge of building and working within conference budgets
  • An understanding of venue contracts and the necessary skills to negotiate with the decision maker
  • Have an organised and enthusiastic approach to working multiple projects at key times
  •  Show confidence when liaising with clients whose demanding professional roles require skilled communication techniques
  • Must be able to perform under pressure, ensuring the smooth and efficient running of an event
  • Strong computer and internet skills

This position has an exciting, challenging and varied job description which is available upon application.

The role includes the organisation of conferences and events on behalf of NHS employees, medical associations and societies and the pharmaceutical and medical device industry working within the MedTech Europe Code of Ethical Business Practice.

Attendance at conferences across the UK and occasionally overseas is an integral part of this role, the majority of which require overnight stays.  A valid driving license and use of a car is essential.

For further information please email fiona@millbrookconferences.co.uk or telephone 07813300440

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