Gemma is a friendly, positive, professional and hardworking individual with a passion for delivering first class national and international events. Committed to delivering the highest standard of customer care, Gemma has a solution focused approach and uses her extensive knowledge and experience to create exciting event proposals encompassing both academic, social and wellbeing elements.
Gemma's career in the events industry includes both sales and operational event management, spanning over 23 years both within a national convention centre and academic venues (University of South Wales and University of Glamorgan). Gemma has experience of leading and managing a team, a focus on sales and event delivery over multiple locations, with direct responsibility for financial and operations management, business development, strategy, stakeholder engagement, relationship management, sales and marketing.
Proud to be a part of the ICC Wales, Gemma joined the team in 2018 during the pre-opening phase showcasing the incredible facilities at the new wonderful Welsh venue. In her current role, Gemma looks after the Association market working with clients to bring their regional and national conferences to Wales linking in with key stakeholders in Team Wales alongside our exciting new venue option and excellent infrastructure. Using key strengths of relationship building, communication and collaboration, Gemma has developed a wide range of contacts within her network and is passionate about creating partnerships that are mutually beneficial.
Always happy to talk about Wales as an events destination:
Email: Gemma@ICCWales.com
Mobile: 07879 621061