EVENT ACCESSIBILITY – MEANINGFUL CHANGE IS ON THE WAY!
03 June 2025
Huge progress has been made by putting accessibility at the heart of event management over the past decade. We’re committed to delivering events that are inclusive for all, driven by growing societal awareness and organisational commitment to DEI. However, seamlessly accommodating access of all types will take time, and while some organisations lead the way with cutting-edge solutions, others lag – only addressing accessibility when issues are raised.
If accessibility and EDI are at the core of event design from the start it can benefit everyone, this is when key decisions are made – and they’re often unchangeable later. Working with the right venue, with a comprehensive accessibility policy helps, because they will be proactive in delivering a positive user-experience.
Initial delegate communications are key. “How can we support you at the conference?” is a simple question at registration, whilst simultaneously highlighting the accessible features already in place. A simple comms check list could include:
- Providing detailed access information prior to the event
- Asking about specific needs during registration
- Making small adjustments eg: using inclusive signage
- Basic disability awareness training for event staff (huge impact - minimal effort.)
Accessibility may seem complicated, and meeting expectations and requirements can feel like you need deep pockets. That’s where ABPCO (Association of British Professional Conference Organisers – www.abpco.org) can help, with our network of experienced event professionals, taskforces and working parties - offering a wealth of innovative, cost-effective ideas and best practices.
Meaningful change is on the way with the introduction of the European Accessibility Act (https://abilitynet.org.uk/resources/european-accessibility-act) coming into force on 28th June 2025. It will provide a clear framework and accountability, and legislation has the power to standardise expectations, drive innovation, and ultimately make our events more inclusive.
ABPCO strongly believes accessibility can be an opportunity to innovate, include more diverse audiences and set an example for other industries. Events change lives and fostering truly inclusive experiences should be central to everything we do.
Sammy Connell, Co-Chair of ABPCO, Head of Conferences & Events, NASUWT – The Teachers Union
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