Full PCO
Ms Katherine Boyling
University of Strathclyde
Region: Scotland West
Role & Skill Areas
Leading the delivery of our academic conferences, focusing on delegate registration, abstract management, and attendee apps.
Core to the role is configuring and managing EventsAir software, designing / operating efficient business processes, and ensuring high-quality service aligned with colleague / client expectations. I oversee individual conference accounts from planning to reconciliation for approximately 5-6 events per year.
I also contribute to strategic planning and continuous service improvement to support our wider university goals in terms of KPIs against research, knowledge exchange and global reputation.
• Event planning and coordination
• Client relations and communication
• Leadership
• Project Management
• Negotiation and logistics
• Time management and multitasking
• Attention to detail
• Adaptability
• Customer service excellence
• Collaboration and teamwork
• EventsAir super user
Experience
Administration Experience
- Provision of Administrative Secretariat
- Handling Registrations
Social Media Marketing and Engagement
- Planning and administration of a general working programme
- Preparation and management of distribution of conference content via printed or online channels
- Recruitment and briefing of conference staff
- Overall on-site management
Technical Experience
- Processing of abstracts
- Management of virtual and hybrid meetings
- Provision of speaker registration
- briefings
- slide preview
400 Abstract Submission(s) managed per year.260 Speaker(s) at the largest meeting organised.100 Poster(s) organised.
Meeting/Conference Details
4 meeting(s) per year in which they played a key organisational role.
I have a decade of experience working in various hotel departments, primarily at 4 star level. I spent 12 years in cultural venues and have some experience in large scale contract catering and outdoor events. Laterally, I have been in a university events team both as the operational events lead with a £2 million annual turnover and now providing bespoke PCO services to our academics since building this service from its infancy.
Address
Primary Address (Business)
Technology & Innovation Centre
99 George Street
Glasgow
G1 1RD
United Kingdom
Phone: 0141 553 4148
Mobile: 01415484856
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