Course overview
This workshop explores the sometimes murky subject of contract law and its application within the commercial setting of meeting venues.
Designed for event organisers and venues, the session will help you develop a greater understanding of venue contracts and their management. It covers the legalities of specific contract terms, effective negotiation, service level agreements and planning for the unknown/unexpected. Attendees will be invited to share their own experiences and any specific issues as part of a closing discussion and Q&A.
The session lead is Nick Milne, an independent training and management consultant to the hospitality industry. Nick is an Emeritus Fellow at Robinson College, Cambridge following his 20 years as Domestic Bursar and Head of Conference and Catering Services, after a long career in the hotel sector.
The workshop is being hosted by ABPCO Industry Partner, Liverpool Experience Campus. Attendees will have the option of touring the campus after the ABPCO workshop.
Light refreshments will be served from 10am with the Workshop running from 10.30 - 1.30pm. Lunch will be served from 1.30pm with an optional venue tour to follow from 2pm.
Learning outcomes
By the end of this workshop, you will:
- Develop a greater understanding of the basic principles of contracts and how to make them work best through negotiation
- Better understand the legalities of relevant contract terms that can be applied to address identified concerns, and help make contracts work better for you
- Explore the provision and inclusion of SLA’s in the contracting process
- Discuss issues of specific attendees’ interest in a Q and A session
Who will benefit
Anyone responsible for reviewing and/or managing venue contracts, including in-house and agency event professionals, and venue employees.
Course outline
- Basic Principles of Contracts
- Negotiation
- Planning for the Unknown and Unexpected
- Risk Management
- Pricing and Payment terms
- Customer Obligations/Venue Rights
- Service Level Agreements
- Open Discussion/Q&A
Prices
Please find a list of tickets for this event below.
| Ticket |
Price |
|
ABPCO Member Price
|
£120.00 |
|
Non Member
|
£240.00 |
Delegate Terms and Conditions
Cancellation or postponement of event
In the unlikely circumstance that ABPCO has to cancel the event, we will refund the full cost of any pre-paid registration fees.
In the event of a postponement, all tickets will automatically be valid for the new date, or transferable to someone else in the same ticket pricing bracket. Refunds will be available if you are unable to make the new event date.
ABPCO shall not be liable for reimbursing the cost of travel or accommodation arrangements booked by those attending an ABPCO event. ABPCO reserves the right to change the event venue within 10 miles of the advertised venue.
Cancellation of attendance at an event
Please let us know if you cannot attend an ABPCO event as soon as possible by emailing hello@abpco.org
Where a fee has been charged, you will be reimbursed as follows:
For cancellations on or prior to 30 days before the event, a 50% refund will be given.
For cancellations received less than 30 days before the event, no refund will be given, but name substitutions can be made at any time.
To cancel a booking email hello@abpco.org
Name changes
Tickets are transferable: it will be possible to amend the name on your ticket to a colleague within the same ticket pricing bracket at any time.
To arrange for a name change contact hello@abpco.org
Event sponsor
This event may be sponsored. ABPCO may contact you via email after the event with messaging from our sponsor(s) however ABPCO will not share your details directly with the sponsor(s). To opt out of this messaging, contact hello@abpco.org
Force Majeure
For the purposes of these terms and conditions, "force majeure" means any cause beyond our reasonable control including, but not limited to, war, acts of terrorism, governmental requirements, acts of local or central government or other competent authorities, acts of God and industrial disputes.
We will not be liable to you for failure to perform any obligation under these terms and conditions or in relation to your booking to the extent that the failure is caused by force majeure.
Conditions of attendance
You must comply with instructions and directions given by staff, ABPCO and stewards and agents of the venue (where relevant) and any applicable policies and procedures of which you are notified.
We reserve the right to refuse access to, or remove any delegate from any ABPCO event who, in our reasonable opinion has, or is likely to affect the experience of the other delegates, in our reasonable opinion is acting under the influence of alcohol or drugs, or who uses threatening, abusive or insulting words or behaviour or who behaves in a manner which may cause a breach of the peace.